Why We’re Excited About Our New Behavioral Demand Response Offering

Behavioral demand response (DR) is nothing new. While implementations vary widely, the concept is quite simple: ask and ultimately incentivize customers to change their energy consumption behavior to match the needs of the grid. Then, using baselining, evaluate the effectiveness of the program by measuring kW saved during peak times.

Up to this point, our core focus as a company has been on the next generation of demand flexibility programs, including demand-side management through a flexible load ecosystem of distributed energy resources (DERs). But the more utilities we talk to, the more we have learned that managing more technically simple (but larger scale) behavioral demand response programs for both residential and commercial remains a key pain point for utilities – despite their having an eye to the future. That pain is caused by:

• Cost – Behavioral demand response platforms are super expensive, and often push the value of programs out of the money, especially in places with declining capacity costs.
• Clunkiness – For those companies that can’t afford a fancy platform, many demand flexibility programs are run in more manual ways – spreadsheets, email clients, CRMs. That’s not fun for anyone.
• A lack of scalability – Whether you are using a behavioral demand response platform or brute forcing a program in Microsoft Excel, neither solution is future-proof. This means that the flexible load ecosystem referenced earlier is out of reach.

What does our platform include? Below are some screenshots from our platform, but frankly they don’t do it justice. It solves all the problems above and then some using a low-cost, perfectly scalable model. We can be up and running in days, not months. And you can cancel any time. Let’s look at a few screenshots that encapsulate our behavioral demand response elements.

Behavioral Demand Response: AMI Integration and Baselining 

Customer Visualization of Savings and Performance Data

Geographic Grouping and Dispatch (with maps!)

Messaging Via Text/SMS or Email

A Seamless Transition to Device Control Programs

We’d love to show you a demo, so we can get you as excited as I am about this. Please drop us a note in the chatbox or fill out our online form below. We can’t wait to hear from you.